EvidenceVault
Evidence, timestamped at the moment
Proof, captured
when it happens.
You photograph the order as you pack it, or the room as your guest checks in. EvidenceVault stamps each frame with time and place, ties it to the order number, and hands you a playbook for submitting it. Capture once, and it stays filed under that order.
Not on the App Store yet. The button opens the EvidenceVault waitlist page, which asks for your email; nothing is collected on this site.
The moment that matters
A few minutes of capture.
A record you keep.
Evidence is only believable when it was taken at the scene, not reconstructed later. EvidenceVault lives at the two moments where your side of the story gets made.
Packing the order
Before the box is sealed, you document what went inside and the condition it left in. Four frames, four minutes, attached to the order number.
- Item condition, unfolded and folded
- Contents inside the box
- Shipping label, legible
- Sealed package, weight visible
Guest check-in & check-out
Walk the space before arrival and after departure. Every photo carries the time it was taken and, with location allowed, your property's coordinates, grouped by reservation.
- Room-by-room sweep at check-in
- Meter, key, and lockbox state
- Same angles at check-out
- Anything unusual, tagged on the spot
Capture once. Filed by order.
How it works
An instrument, not an album.
Every capture is recorded with the facts a reviewer usually asks for. Nothing to fill in later, nothing to remember.
Timestamp + geotag, baked in
Time and, when location access is allowed, coordinates are stamped onto the frame at capture, and every frame stays tied to the order or booking it was taken for.
Packets grouped by order number
Type or scan the order or reservation number once. Every photo and clip that follows lands in that packet — item, price, and captures in one place.
A submission playbook, with deadlines
Each platform wants evidence a specific way, by a specific date. The playbook lays out the steps with a deadline countdown, and a review checklist flags anything required that is still missing before you export.
The evidence packet
One order. One timeline. One PDF.
Here is a sample packet (illustrative, not a real customer): Hearth & Thistle, a Portland home goods shop on Etsy, packing order #3893 on September 25. Four captures in four minutes, kept in sequence, exported as a single packet.
- —Captures stay in the order they were taken, each with its own time and place, so the sequence reads the way it happened.
- —The packet bundles a PDF, a file manifest, and a timeline — photos, timestamps, coordinates, and order details — sized to the platform's own upload limits.
- —The matching playbook walks through Etsy's “not as described” case steps and where each file goes.
Pricing
Start free. Upgrade when the orders do.
Free covers a quiet month. Pro covers your busiest one, plus every playbook. Billed and managed through your Apple ID — cancel anytime.
- 20 captures per month
- 1 platform playbook
- Packets grouped by order number
- Timestamp on every frame, geotag when location is allowed
- Everything stays on your phone
- Unlimited captures, photos and video
- All 7 playbooks: eBay, Etsy, Shopify, PayPal, Stripe, Airbnb, Vrbo
- Optional cloud backup
- Shareable packet links
- Outcome log
- Multi-device sync
7-DAY FREE TRIAL · BILLED THROUGH YOUR APPLE ID
Questions
Straight answers.
Where does my data live?
Which platforms are supported?
Will this win my disputes?
We organize, you decide EvidenceVault organizes your evidence and walks you through the playbook. You decide what to submit — the platform decides the case. We never promise outcomes.
